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Gwynne Richards has over thirty years' experience in warehouse management and logistics. As well as running his own successful logistics consultancy, he provides a number of courses on warehouse and transport management for practitioners. He is also a visiting lecturer at the University of Warwick and the University of Aston. He is the author of Warehouse Management and The Logistics and Supply Chain Toolkit, published by Kogan Page. Susan Grinsted is an independent educator, trainer and consultant, who works with a number of educational institutions in Britain, France and Finland, as well as with multinational companies all over the world. Her work focuses on transferring knowledge and skills to enable companies to improve their performance. |