Welcome or not, most citizens in Western countries are unable to go through a day without receiving a dose of health information. This book examines the ways in which ordinary people locate and digest the amount of health information available today, focusing on the unexplored 'middle' place of human and technical mediators.

'[A] good book...there is plenty here that will be of interest to those involved in making policy and practice decisions in the provision of health care and health information support'. - Sociology of Health and Illness