Do you struggle to get you what you want at work?
Do chats at home descend into arguments?
Does it sometimes feel like everyone's shouting but no one's listening?

Disagreement is nothing new, but psychologist Tim Harkness has noticed that we no longer seem to be able to move our conflicts forward. From the coronavirus crisis to climate change, Brexit to Trump, negotiating who washes the dishes to persuading your boss you need that pay rise - Harkness' simple rules will revolutionise the way you talk.

Focusing on 'crucial' conversations, where opinions vary, emotions are strong and the stakes are high, 10 Rules for Talking outlines how to talk to people, both personally and professionally, who don't share your opinion. His rules include recognising that agreement is not simple, respecting your adversary, and de-escalating to keep the conversation safe.

Learn how to persuade, respond and - most importantly - keep the conversation progressing. Welcome to a new way of talking.

Psychologist Tim Harkness has noticed sometimes it seems everyone is shouting, but nobody is listening.
Surely we don't need to learn how to talk? And yet, in an age of Brexit and Trump, where social media provides a platform for instantaneous, unfettered opinion, doesn't it feel that we've lost our ability to move discussions forward?
10 Rules for Talking is a timely guide to help you talk to people who don't share your opinion. Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives.
The ten rules will teach you to remember most people are good and worthy of respect (Rule 3), why it is important to keep a conversation safe (Rule 5) and how to truly listen (Rule 9). Learn how to persuade, respond and - most importantly - keep the conversation progressing.
Welcome to a new way of talking.